Student veterans and the academic library

Show simple item record Mills, Chloe P Paladino, Emily B. Klentzin, Jacqueline C 2017-05-25T15:03:46Z 2017-05-25T15:03:46Z 2015
dc.identifier.citation Chloe Persian Mills, Emily Bounds Paladino, Jacqueline Courtney Klentzin, (2015) "Student veterans and the academic library", Reference Services Review, Vol. 43 Issue: 2, pp.262-279, doi: 10.1108/RSR-10-2014-0049 en_US
dc.description.abstract Purpose – The purpose of this study is to investigate whether student veterans have specific library-related needs and how librarians can best meet them. Design/methodology/approach – Researchers developed a survey which was administered both online and in paper copies. The survey results indicated need for further investigation; six face-to-face interviews with volunteers were conducted. Findings – Principle findings were that while student veterans do resemble nontraditional students in their needs and characteristics, important distinctions from that population could be noted. In addition, dedicated student veteran centers and/or offices provide librarians with the best possible means of communications with this particular population. Research limitations/implications – This case study demonstrates that individual institutions are well-served to investigate the specific characteristics of their own student veteran population. Librarians can utilize outreach to student veterans through their institution’s veteran center (if available), and may wish to employ the specific outreach practices detailed in the study. Originality/value – Virtually no other qualitative or quantitative research regarding the specific needs and characteristics of this academic population exists in the literature of the library sciences, and the academic literature that does address the population, coming from the student services arena, does not include mention of academic libraries en_US
dc.language.iso en_US en_US
dc.publisher Emerald en_US
dc.subject Library services en_US
dc.subject Interviews en_US
dc.subject Reference services en_US
dc.subject Library users en_US
dc.subject Students en_US
dc.subject Case study en_US
dc.title Student veterans and the academic library en_US
dc.type Article en_US

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